FAQ - Order & Shipping
Where do you ship to?
We currently ship to Malaysia and Singapore.
How long does it take to process my order?
Orders are processed within 1–3 business days(excluding weekends and public holidays).
Once shipped, you’ll receive a tracking link via email.
What are the shipping fees?
We offer FREE DELIVERY for orders above RM150 (WM) · RM250 (EM) · RM300 (SG)
For orders below the minimum, flat-rate shipping applies:
West Malaysia : RM7
East Malaysia : RM15
Singapore: RM25
How long will delivery take?
Estimated delivery time after dispatch:
|
West Malaysia |
1–3 business days |
|
East Malaysia |
3–7 business days |
|
Singapore |
3–7 business days |
Please note: delivery times are estimates and may vary due to courier delays, weather conditions or public holidays.
How can I track my order?
Once shipped, you’ll receive a tracking link via email.
Are there any additional costs for re-delivery?
If a parcel is returned due to an incorrect address or unsuccessful delivery, a redelivery fee will apply.
Please ensure all shipping details are correct at checkout.